TTC Business Solutions provides a range of self-help legal forms as well as fixed-fee, limited-scope legal services determined by TTC and fulfilled by independent attorneys through our network of independent attorneys. For the services provided through the network of independent attorneys, TTC defines the services and prices and independent attorneys choose which services they would like to offer. Customers purchase legal services, choose the attorney they want to work with, and pay the full price for the service up front. The chosen attorney then completes the service for the client and is paid the full legal fee. As a separate transaction, the chosen attorney pays a per-service marketing fee for the completed, paid service. Attorney participation is governed by the Terms of Service.
You can choose to offer services like a 15- or 30-minute advice session or legal document review. There are also start-to-finish services such as trademark office action responses, enforcement packages, or defense and other litigation services. As part of the signup process, you choose which services you want to offer from the full menu of available services.
No. You may choose to offer all, a few, or just 1 of the services—it’s completely up to you. You can change your selections at any time if a service isn’t benefiting your practice.
Yes. TTC Business Solutions is only marketed to potential clients who are looking for legal help in your geographical area and/or for those who need help with agencies wherein you are authorized to practice.
You can offer 15-minute advice sessions, 30-minute advice sessions, or both.
Services that require longer engagements with clients work like this:
After selecting the service they need, potential clients provide their location and then see a list of attorneys in their area or, for federal work, a list of attorneys who are qualified to offer such services. Attorneys are displayed randomly and the list is reshuffled at regular intervals.
When a client buys a service, you will receive their full name along with their contact information. You should also begin any call with a new client with the standard questions you normally use to check for conflict of interest.
Yes, and we encourage it. Most attorneys use their existing representation agreement template, updated to reflect what’s included and excluded in each TTC service. Make sure your agreement aligns with the TTC’s Terms of Service.
Scope is obviously very important for these services, which is why we suggest you have clients sign your representation before moving forward with any start-to-finish services. Your agreement hopefully states what will happen in the event the work goes out of scope—we leave the details up to each attorney; just make sure your arrangement doesn’t violate the TTC Terms of Service.
No matter how you handle additional fees—hourly rates or an additional fixed fee—you can tell the client that the work they need is beyond the purchased service. This should also be clear from the list of what’s included and excluded on the TTC service’s details page.
If they want to hire you for the extra work, you can arrange payment directly with them. If the purchased service isn’t right for them—for example, they buy an appeal of a copyright refusal but it turns out they merely needed a simply clarification —you or the client can decline the service and we will refund the client’s money.
We encourage you to continue professional contact with clients if they require additional work beyond their purchased service and want to keep working with you. However, do not use the purchased service as a sales pitch. The client has already paid for your time and a specific legal service.
To participate, you need to practice in one or more of the following practice areas:
We’re expanding to new areas quickly. Email us at [email protected] if you’re interested in participating but have not yet received an invitation or would like to add to our expanding list of offerings for our customers.
No. There is no cost to join and no monthly subscription. You only pay a marketing fee for each completed service. If you don’t complete any services, you don’t pay anything.
No. You can opt-out of services at any time if they’re not benefiting your practice.
Yes. You can opt out of all services at any time — just send us an email at [email protected]
Yes. In addition to choosing which services you want to offer, you can also control your availability. For example, you may want to offer document review services in general, but not on a specific week because you will be out of town or your practice is too busy. To solve this, you can request that you be removed from new work for a specific time or a specific service by emailing [email protected]
When you return or are ready to resume email us and you will reappear to customers within 1 business day.
If you are unexpectedly busy and won’t be able to call your client within the required 1 business day, you can decline the service by emailing [email protected]
No. TTC is not referring people to a particular lawyer. Potential clients choose which attorney they would like to work with from all available, participating attorneys.
No. You only pay a marketing fee for each completed service. If you don’t complete any services, you don’t pay anything.
Yes. Because TTC is creating the marketplace and advertising on your behalf, we charge a reasonable per-service marketing fee for each completed service. The amount depends on the service.
On the 5th of each month, we will transfer all client payments from your previous month’s services into the account you’ve chosen for deposits—probably your client trust or IOLTA account less our marketing fee.
No. The per-service marketing fee has been approved by most state bar associations.
Yes. When you sign up, you provide your tax information in a substitute W-9 form. Once a year, we’ll send you a 1099.
TTC sets the price of each service.
Typically, yes. Initial filing fees are typically included in the service cost. TTC’s order pages clearly delineates what is, and what is not, included in each package.
TTC sets the marketing fee for each service.
If you do not deliver the agreed upon service, you will not be paid for the service. You will not be charged a marketing fee for the incomplete service. There may be some instances in which we refund an unhappy client but you are still paid for completed work.
If you have a question about a refunded service, contact us at [email protected]
Email us at [email protected] or call us at (888) 892-3040.Email us